Privacy Policy

Last updated: March 25, 2026

1. Information We Collect

When you use Haven, we collect information to provide and improve our service:

  • Account information: Your name, email address, and profile photo provided through Google Sign-In.
  • Household data: Family member names, task assignments, routines, recipes, meal plans, shopping lists, behavior logs, and reward activity you create within the app.
  • Calendar data: Calendar events you import via image scan, email forwarding, or Google Calendar sync.
  • Payment information: Billing details are processed securely by Stripe. We do not store your credit card number.
  • Usage data: We collect anonymized analytics through Vercel Analytics and Speed Insights to understand how Haven is used.

2. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve Haven's features and functionality.
  • Process AI-powered features such as calendar scanning, recipe import, and meal suggestions using Google Gemini.
  • Process subscription payments and manage your billing through Stripe.
  • Send you service-related communications (e.g., account verification, security alerts).
  • Display relevant advertisements on the free tier via Google AdSense.

3. Data Sharing

We do not sell your personal data. We share information only with the following service providers who help us operate Haven:

  • Google: Authentication (OAuth), AI processing (Gemini), calendar sync, and advertising (AdSense).
  • Stripe: Payment processing for Haven+ subscriptions.
  • Vercel: Application hosting and analytics.
  • Cloudflare: File storage (profile images and uploads).
  • SendGrid: Inbound email processing for calendar imports.
  • Inngest: Background job processing (e.g., recurring task generation).

4. Data Storage and Security

Your data is stored in a PostgreSQL database hosted on Neon. We use industry-standard security measures including encrypted connections, secure authentication tokens, and access controls to protect your information. All data is transmitted over HTTPS.

5. Children's Privacy

Haven allows parents and guardians to create family member profiles for children. These profiles are managed entirely by the parent or guardian account holder. Children do not have independent accounts or direct access to the service. We do not knowingly collect personal information directly from children under 13.

6. Your Rights

You have the right to:

  • Access the personal data we hold about you.
  • Request correction of inaccurate data.
  • Request deletion of your account and associated data.
  • Export your data in a portable format.
  • Withdraw consent for optional data processing at any time.

To exercise any of these rights, please contact us through our Support page.

7. Cookies and Tracking

Haven uses essential cookies for authentication and session management. We also use Vercel Analytics for anonymized usage insights. If you are on the free tier, Google AdSense may use cookies to serve personalized advertisements. Haven+ subscribers do not see ads.

8. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any material changes by posting the updated policy on this page with a revised "Last updated" date.

9. Contact Us

If you have questions about this privacy policy or our data practices, please reach out via our Support page.